![]() The facility is managed by a dedicated team of eight qualified and experienced personnel who will make the Mercedes-Benz buying experience hassle free. Easy one stop shopping approach will provide easy access to leasing, insurance and finance options from Daimler Financial Services (DFS). The showroom has additional facilities like a Customer Lounge, accessories and collections display. ![]() Situated in the heart of the automobile hub of Bhopal, the facility has been designed and created to provide a fascinating Mercedes-Benz experience for customers. Sanjay Thakker, Chairman, Benchmark Cars at the launch of Benchmark Cars – The largest luxury car showroom in Bhopal Eberhard Kern, Managing Director and CEO, Mercedes-Benz India & Mr. With this dealership we will be bringing the Mercedes-Benz brand experience even closer to our discerning customers in this market thus extending the paradigm of ‘Excellence’ in every aspect of our customer engagement.” The inauguration of this facility with Benchmark Cars in Bhopal is part of our qualitative network expansion across the country and will be instrumental in reaching out to our growing customer base in and around Bhopal. “The fascination for luxury cars has been fuelling the demand for Mercedes-Benz cars in Madhya Pradesh. Eberhard Kern, Managing Director and CEO, Mercedes-Benz India stated – and will provide unparalleled luxury car purchase experience to luxury car enthusiasts in Bhopal and adjacent cities like Gwalior and Jabalpur. Located in the automobile hub of Bhopal, the new dealership is spread over an area of 11000 sq. ![]() Eberhard Kern, Managing Director and CEO, Mercedes-Benz India and Mr. ![]() Dealership need to be first split to various Profit Centers.Mercedes-Benz India Pvt Ltd earlier this-month inaugurated its state-of-the-art dealership Benchmark Cars, in Bhopal, the capital of Madhya Pradesh.New vehicles sold to used vehicles sold.Total advertising expenses as a percentage of PBT.Employee expenses as a percentage of PBT (Profit Before Tax).Employee expenses as a percentage of sales.Here are some potentially useful KPI's for your dealership as a whole: But most employees will buy in if they understand how the information collected will help your dealership be successful and meet its long-term goals.Ī: Develop KPI's for your overall dealership and for individual departments or functions. Some employees might dislike the idea of having their performance measured - and fear what might happen if they’re not up to par. If your dealership has an average gross profit per employee of Rs.6,200, while the average for other like dealership franchises is Rs.6,600, you may have excess personnel.įurther analysis by department will point you in the direction of where a reduction in headcount might be needed.Ī: When deciding which KPI's to use for your store, it’s helpful to ask the question, “What’s really important to my dealership’s stakeholders: the owners, customers and employees?” Your KPI focus needs to be on what matters to these different groups. Also, strive to get participation from all departments. For this category, you’d record metrics forĢ) The average per dealership in your franchise Q: How does bench-marking with KPI's work?Ī: One of your dealership’s overall KPI's might be PBT (Profit Before Tax) per employee per month. KPI's provide a snapshot of your dealership at a particular point in time and, then gathered regularly, an ongoing report card on its health. These financial measures allow you to chart successes and pinpoint deficiencies. Key performance indicators (KPI's) are a way to benchmark your dealership against its past performance and against other dealerships.
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